Privacy Policy

Last Updated: January 2025

1. Information We Collect

When you use Octonnect, we may collect the following information:

  • Account information (email address, name) when you register
  • Social media account connections (Google, YouTube, Instagram, Facebook) as authorized by you
  • Widget configuration and customization settings
  • Usage analytics and statistics to improve our service
  • Payment information (processed securely through Lemon Squeezy, our Merchant of Record)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our widget service
  • Connect to your authorized social media accounts
  • Process your subscription and payments
  • Customize and enhance your user experience
  • Send you important service updates and notifications
  • Respond to your support requests and inquiries
  • Analyze usage patterns to improve our platform

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using encryption and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our service integrates with third-party social media platforms to fetch and display your reviews and content. When you connect these accounts, you authorize us to access specific data according to each platform's respective privacy policies and terms of service. We do not store your social media passwords.

Integrated platforms include:

  • Google Business Profile - For displaying your business reviews
  • YouTube - For displaying channel content and videos. YouTube API Services are used in accordance with YouTube Terms of Service and Google Privacy Policy
  • Instagram - For displaying your Instagram posts and content
  • Facebook - For displaying your Facebook page content

You can revoke access to your connected accounts at any time through your account settings on our platform or through the respective platform's security settings (e.g., Google Security Settings for Google/YouTube).

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us. Upon deletion, we will remove your personal information from our systems, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our service. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]